Reference

Your Data Rules On y91

Baccarat, Aviator, Deep Sea and UPI wallet actions all create account records, and this Privacy Policy explains how we collect, use, protect and keep those records.

Account dataUPI contextCookie choicesAccess requests
y91 Your Data Rules On y91
CONTACT ROUTES

Get Help With Privacy Requests

Privacy questions should not get lost inside general chat. Use the route that matches your need, include your registered mobile number or email, and tell us what record you want us to check. We may ask for a verification step before making changes, because privacy requests can affect wallet access and account history.

Team online

Privacy email

Write to the privacy contact shown inside your account area for access, correction, deletion, or retention questions. Add only the data needed for the request and avoid sending full card or bank records.

Account chat

Use in-account chat when your privacy question relates to a recent login, device change, UPI status, or withdrawal check. Chat staff can raise a privacy ticket after confirming you control the account.

Security report

If you believe another person has entered your account, contact support before changing details. We can freeze sensitive actions, check recent sessions, and explain which personal records may have been accessed.

DATA CARE

How We Handle Privacy Work

Our privacy work sits close to account operations, not apart from it. That means wallet checks, cookie settings, login records, support transcripts and KYC documents are handled with different access rules.

Data collection

We collect registration details, login signals, device data, payment references, support messages and play records when they are needed for account operation, fraud checks, service improvement, dispute handling or legal record duties.

Payment records

UPI, Paytm, PhonePe and Google Pay activity may create references such as time, amount, status and transaction ID. We use these records to match wallet entries and answer payment disputes.

Cookie controls

Cookies help keep you signed in, remember basic choices, protect sessions and measure how pages work. You can change browser settings, but blocking some cookies may affect login or wallet checks.

Access security

Account access is protected through password checks, session monitoring and device signals. When activity looks unusual, we may pause sensitive actions and ask you to confirm ownership before continuing.

Retention periods

We keep records for as long as needed for account service, payment reconciliation, dispute handling, fraud prevention and legal duties. When a record is no longer needed, we delete it or make it non-identifying.

Change requests

You can ask us to correct inaccurate details, access certain records, or remove data where law allows. We will verify your identity first so another person cannot change your account.

Common Questions About Your Data

These answers explain how privacy choices work in day-to-day account use. They cover data we collect, why we keep it, how payment details are handled, how to contact us, and what happens when you ask for a change. If your case involves local law, we may need extra time to assess it.

We may collect your name, mobile number, email, login details, device signals, payment references, KYC records, support messages and account activity. Each item is linked to account operation, verification, security, dispute handling or legal duties.

Payment records help us match wallet activity with UPI, Paytm, PhonePe or Google Pay status. We may store transaction references, timestamps and amounts so we can trace errors, confirm withdrawals and answer disputes.

Yes, you can contact us through the privacy route inside your account and request access to eligible records. We will verify your identity first, then share data that law allows us to provide.

Send a correction request through account support or the privacy email shown in your account area. Some changes may need identity checks, especially when they affect payment records, KYC status or withdrawal access.

Cookies and similar tools may record session status, device choices, page behaviour and security signals. We use them to keep the site working, protect login sessions and understand where account steps need fixing.

Retention depends on the record type. Payment, KYC, dispute and security records may be kept longer than basic preferences because they support wallet checks, legal duties and account protection.

You can request deletion where law allows it. Some records may need to stay for payment reconciliation, fraud prevention, disputes or legal duties, and we will explain what can be removed after verification.